Privacy Policy - Pram Centre Ltd

Introduction

The Personal Data WRM (Edinburgh) Ltd collects and how we use the Personal Data

When you submit an order via the website, or register with the website, we will collect the following Personal Data about you:-

• your name
• address
• phone number(s)
• e-mail address
• credit/debit card details

We will only use this Personal Data for the following purposes:-

• to enable us to process, deliver and arrange for payment of your order
• to help us, through analysis and assessment, to better understand and develop our business, including new products, offers, services and promotions; and
• to enable us to send you information, from time to time, informing you of new products, special offers, promotions and featured products which may be of interest to you

It may be necessary for us to contact you in relation to an order if there is any problem with the order you have submitted.

Depending upon the Personal Data you have provided, Pram Centre Ltd may occasionally contact you by e-mail, postcard, letter, phone or fax.

If you would rather not receive information on products, services, events, special offers, promotions and featured products, please tick the opt-out box on the applicable data protection form appearing on the website before submitting your Personal Data. Alternatively, should you subsequently decide that you no longer wish to receive such material, please write to us at the address below or e-mail us at sales@pramcentre.co.uk.

Pram Centre Ltd is the sole owner of the Personal Data collected by way of this website or otherwise. Pram Centre Ltd will not sell, share or rent this Personal Data to others in ways different from those disclosed in this privacy policy. Pram Centre Ltd collects Personal Data from our users at several points. Pram Centre Ltd undertakes to process the Personal Data which we collect in accordance with the requirements of applicable data protection legislation.

We will never collect sensitive Personal Data about you without your explicit consent.

The Personal Data which is provided by you will be held on Pram Centre Ltd's computers. We may use the Personal Data we collect directly from you to monitor customer traffic in order to help us develop and improve our services and products and the website.

We will not hold your Personal Data for any longer than is reasonably necessary for the above purposes.

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Disclosure of Personal Data

We will not transfer your Personal Data to any third party (other than successors in title to our business) without your consent or unless we are required to do so by law or in connection with legal proceedings. We will, however, disclose your details to various sub-contractors acting as data processors on our behalf, engaged to assist us in providing our service to you, such as, without limitation, our delivery couriers and the internet security specialist operating our secure payment system. We will, however, retain control of what is done with your Personal Data. (Such third party data processors will only process your Personal Data in accordance with our instructions and will not be permitted to use your Personal Data for their own purposes or to transfer to any other third party.)

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How Pram Centre Ltd protects your Personal Data

The Internet is not a secure medium. When submitting your name, address, e-mail address and other information, using the Internet, your details may be transferred outside the territory in which you are situated. Please note that your details may not be secure from access by third parties if you do so and the submission of your details using the Internet is at your own risk.

We have put in place the security measures set out in this privacy policy. We keep your Personal Data confidential and, where collected electronically, store it on a server which is password protected and situated in a secure location. The server also holds Personal Data as part of Pram Centre Ltd's main database. The Personal Data which we hold will be held securely [in accordance with our internal security policy]. Pram Centre Ltd's internal procedures cover the storage, access and disclosure of your Personal Data. We use your Personal Data only as set out in this privacy policy and do not pass your Personal Data on to any third parties other than as set out in this privacy policy.

Pram Centre Ltd will take all reasonable care to keep your order and payment details secure, but PURCHASES FROM THIS WEBSITE ARE AT YOUR OWN RISK. When you enter credit card details on this website, they will be sent encrypted over a secure data link.

Due to the nature of the Internet, the Personal Data provided by you may be transferred outside the country where it is submitted. If you are submitting such Personal Data from a country within the European Economic Area (currently consisting of the fifteen EU Member States together with Iceland, Liechtenstein and Norway) ("the EEA"), it is possible that it will be transferred out with the EEA where data protection laws may not be so comprehensive. We will not transfer your Personal Data out with the EEA without your consent.

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Correcting/Updating/Removing Personal Data

If your Personal Data changes, or if you no longer wish to receive information from WRM (Edinburgh) Ltd, please write to us at the address below or e-mail us at and we shall update or remove your Personal Data provided to us as appropriate.

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Your consent

Pram Centre Ltd will not use the Personal Data you provide for any purpose other than as specified unless we have your consent. Unless you tick the opt-out box on the relevant data protection form at the time your Personal Data is collected, you consent to the use of that Personal Data as set out in the data protection form and this privacy policy. In this way, you are always aware of what Personal Data we collect, how we use it, and under what circumstances we disclose it.

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Changes

If we change our privacy policy whilst the website remains active, we will post the changes on this page so that you may be aware of them. If we decide to use your Personal Data for a purpose not outlined in this privacy policy we will contact you and let you know our proposal so that you may consent to our use of your Personal Data in that way.

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Links

The website may contain links to other websites. Equally, other websites may provide links to this website. Please be aware that Pram Centre Ltd is not responsible for the privacy practices of such other websites. We encourage you to read the privacy statements of each and every website that collects personal data about you.

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Cookies

The website makes use of "cookies". Cookies are small pieces of data stored in your web browser in a text file called cookie.txt. Each time your web browser requests a page from the website, the cookie is sent back to the website. Cookies allow us to monitor your use of the website and may be used to customise web pages when you visit the website. They do not in themselves identify who you are or provide us with any other data or information about you. Once you close your web browser, the cookie terminates. It is possible to set your web browser to inform you when a cookie is being placed on your web browser or to refuse to accept cookies. However, you may find that the website does not function properly if you set your web browser to not accept cookies.

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Your Rights

The Personal Data we hold will be accurate and up to date. By law, you are entitled to receive a copy of the Personal Data about you which is held by Pram Centre Ltd upon payment of £10 (or such other sum as may be prescribed by law from time to time). If you would like a copy of such Personal Data, please write to Pram Centre Ltd at the address set out below stating your name and address and providing Pram Centre Ltd with any other relevant information and enclosing a cheque for £10 (or such other sum as may be prescribed by law from time to time) made payable to Pram Centre Ltd Limited. Pram Centre Ltd will also, on written request, amend, update or delete any personal Personal Data that we hold about you on our database.

Information on what Personal Data is held about you can be obtained by contacting Pram Centre Ltd as follows: -

Pram Centre Ltd
Data Protection Compliance Department
35 High Street
Musselburgh
EH21 7AD
Tel: 0131 665 2530
Fax: 0131 665 0581
E-mail:

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