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is rated 4.54 stars by Reviews.co.uk based on 1775 merchant reviews
4.54 / 5 Rating
I ordered online a Nuna Leaf baby seat with toy bar on 1st April. Pramcentre took £172 from my account and then contacted me to say the item was not in stock. I AM STILL WAITING ON MY REFUND! I hope to get it this week...if not I am taking legal action. I am disgusted with this service. When my order was cancelled by you...so too should the money transaction! DO NOT PURCHASE FROM HERE.
I needed to buy a hanging highchair urgently and couldn't find anywhere online that could help. I found pram centre and saw the chair I wanted but the checkout option was defaulting to free delivery for 3 days time but I needed it sooner. I used their online chat option for advice and spoke to Natalie who was extremely helpful. She checked the stock and confirmed it could be sent out by courier today to get to me next day at no extra cost to me! This all happened very late in the day (4pm) and they were still able to accommodate my order and my request. I am very impressed with the service I received and I will be recommending and using again. Thank you again Natalie!
Fantastic customer service. Patient, kind and fast when dealing with a request. An error was made by myself, the customer and using the online live chat it was quickly corrected. Will certainly shop here again and would recommend to anyone, thank you ever so much