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is rated 4.59 stars by Reviews.co.uk based on 776 merchant reviews
4.59 / 5 Rating
Customer service was speedy and communication was excellent when the staff sorted out a delivery issue first class service.
Over the moon with the customer service, which I thought was exceptional. Had saved £50 on the item I ordered and decided to get it delivered rather than go to collect from the store. Not only did I receive a text that evening (the day I placed my order) telling me it'd be delivered the next day, but I then received one that morning telling me the delivery would be within a certain time. True to their word, the pram centre delivered right in the middle of this one hour slot. Extremely impressed, and already recommended to colleagues, family and friends. Many thanks!
Very happy with the service when purchasing my nursery furniture and also a few items from you online. Before leaving the shop last Thurs however, I made an enquiry about a car seat you had for sale with a missing hood, asking if a hood could be sourced for me? The sales assistant took my partners details and I was assured she would be called the following day to answer my query and therefore to allow me to go ahead with an additional purchase. Extremely disappointed and annoyed however that 3 days later I have still not received a phonecall. Poor service puts me off using the store again. I have spent over £1000 in your store in the last week and not to be given the courtesy of a phonecall to answer my query I find very disrespectful to say the least.